Cookie Policy
Last updated: March 1, 2026
About Our Use of Cookies
Otteresto uses cookies to enhance your experience, analyze usage, and provide personalized features. This policy explains what cookies we use and how you can control them.
1 What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings.
How Cookies Work
When you visit Otteresto, our servers send cookies to your browser. Your browser stores these cookies and sends them back to us with each request, allowing us to recognize you and provide a personalized experience.
2 Types of Cookies We Use
Essential Cookies
Required for basic website functionality. Cannot be disabled.
- ✓ Authentication and login status
- ✓ Security and fraud prevention
- ✓ Shopping cart functionality
- ✓ Load balancing and performance
Functional Cookies
Remember your preferences and settings.
- ✓ Language and region preferences
- ✓ Theme and display settings
- ✓ Accessibility preferences
- ✓ Form data for convenience
Analytics Cookies
Help us understand how you use our platform.
- ✓ Page views and user journeys
- ✓ Feature usage statistics
- ✓ Error tracking and debugging
- ✓ Performance optimization data
Marketing Cookies
Enable personalized content and advertising (optional).
- ✓ Personalized recommendations
- ✓ Targeted advertising
- ✓ Social media integration
- ✓ Campaign effectiveness tracking
3 Third-Party Services
Some cookies are set by trusted third-party services that we use to enhance your experience:
Google Analytics
Helps us understand website usage and improve our services.
Stripe
Secure payment processing and fraud prevention.
Intercom
Customer support chat and help documentation.
CloudFlare
Content delivery network and security protection.
4 Managing Your Cookie Preferences
Cookie Settings
You can manage your cookie preferences through our cookie banner when you first visit our website, or by accessing your cookie settings at any time.
Browser Settings
You can also control cookies through your browser settings:
Popular Browsers:
Important Note:
Disabling certain cookies may affect website functionality and your user experience.
5 Cookie Retention and Expiry
Session Cookies
Deleted when you close your browser session.
Persistent Cookies
Remain on your device for a set period (usually 1-24 months).
Secure Cookies
Only transmitted over encrypted HTTPS connections.
6 Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make significant changes, we will:
- ✓ Notify you through a prominent notice on our website
- ✓ Send you an email notification (if you're a registered user)
- ✓ Update the "Last Updated" date at the top of this policy
📧 Questions About Cookies?
If you have questions about our use of cookies or this policy:
Cookie inquiries: cookies@otteresto.com
Privacy Officer: privacy@otteresto.com
General Support: support@otteresto.com
Business Hours: Sunday-Thursday, 9 AM - 6 PM GST
Location: Dubai, United Arab Emirates
Response Time: Within 5 business days
© 2026 Otteresto. All rights reserved.
This Cookie Policy is effective as of the date indicated above.